About Us

Patient Advocate was established in Victoria, Australia by lawyer Claire Crocker. Claire had spent several years watching a close family member's journey through numerous hospital and medical establishments within Australia. Although Claire's relative received excellent care and attention from many dedicated staff, there were many times that her needs, both medically and personally, were not met, putting her health and overall wellbeing into serious jeopardy.

That experience showed Claire that there was a need for a neutral and independent service that worked with patients, families, doctors, hospitals and other medical care providers. As a result Claire formed a team of professionals, all with strong backgrounds in either health care or advocacy, and created Patient Advocate.

Our Commitment to You

Patient Advocate is committed to providing a professional, independent, honest and effective service to each and every client. We respect our clients’ right to privacy and confidentiality and strive to provide value for money and to exceed expectations. We value and respond to feedback and advice and are passionate and proud of our people, our business, our brand and of the work we do.

We are committed to being by your side, for as long as it takes.

Latest News

Patient Advocate Media ReleaseA new prescription for health care, December 30 2012.

Patient Advocate principal Claire Crocker was interviewed by The Age for the following article Patient power troubles GPs which covers issues of patient care and the role of patient advocates.

Read about Claire's advice on finding a doctor you like from the Ninemsn Health & Wellbeing Good Health magazine website.